Privacy Policy

Unless otherwise required by applicable law, by using this website, app pages and related services, you agree that we collect, use, process, store and disclose your personal data in accordance with this Privacy Policy.

Changes to This Policy

We review and update this Privacy Policy from time to time. The updated version takes effect once published on the website. If you continue to use this website or related services after the policy is updated, you are deemed to have read and agreed to the updated policy.

Information We Collect

You can browse some pages of this website without actively submitting personal information. When you register, log in, make a purchase, contact us, submit practice content or use personalized features, we may collect information you provide, such as your name, email address, phone number, account identifier, avatar and learning records.

We may also collect information related to your use of the service, including device information, browser information, IP address, access paths, page interactions, login times, feature usage and error logs.

Automatically Collected Information

To improve platform stability, performance and experience, we may automatically record the pages you visit before and after, URL sources, browser type, device information, access times and interaction behavior, and use them in aggregated or analyzed form for operations, diagnostics and product optimization.

Information You Provide

When you send us emails, submit feedback, participate in customer service communications or upload content on the platform, we keep the information you actively provide to respond to requests, troubleshoot issues, improve services or handle disputes.

After you create an account, we may use your contact information to send service-related notifications, security alerts, transaction messages and necessary operational information. Even if you unsubscribe from some marketing emails, we may still send important account or service notifications.

Accuracy of Information

You should ensure that the information you provide to us is complete, accurate and kept up to date. If you fail to update your information in time, we may be unable to provide certain services or support to you normally.

How We Use Your Data

• To provide you with account, practice, scoring, records and learning-related features.
• To identify, prevent and handle security issues, fraud and misuse.
• To improve platform performance, content quality and product experience.
• To send necessary service notifications, support replies and transaction information.

Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration or loss. However, internet transmission is not absolutely secure, so we cannot guarantee absolute security of all data during transmission.

We recommend that you use strong passwords, keep your login information safe, and sign out of your account after using the service on public or shared devices.

Data Deletion

You can contact us to request deletion of your account and related personal data. We will process your deletion request within the scope permitted by applicable law and reasonable technical capability, and confirm the result with you when necessary.

Contact Us

If you have any questions about this Privacy Policy, or wish to request deletion of your personal data, please contact: official@youshowedu.com